Privacy Policy

At Redefine Body Contouring, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy explains how we collect, use and safeguard your data when you book appointments, complete consultation forms or interact with our website.​

 

Information We Collect

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We collect only the information needed to safely and professionally provide aesthetic body contouring services, including:

 

• Contact details (name, email address, phone number)

• Booking information (appointment history, treatment history)

• Consultation details and treatment notes to assess suitability and safety

• Before-and-after photographs (with your consent)

• Payment information (processed securely by third-party payment providers)

• Technical data such as IP address, browser/device type and website usage via cookies

 

We do not request or store information that is not necessary for your treatment, booking or safety.​

 

How We Use Your Information

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Your information allows us to deliver a safe, personalised and professional treatment experience. We use your data to:

 

• Manage bookings, consultations and treatments

• Assess suitability and ensure treatments are safe for you

• Communicate about appointments, aftercare and follow-ups

• Provide customer support and answer questions

• Improve our services and website

• Send marketing updates — only if you have opted in

 

You can update your communication preferences or unsubscribe at any time.​

 

Lawful Basis for Processing (UK GDPR)

 

We process personal data under the following legal bases:

 

• Contract — to provide the treatments and services you have booked

• Consent — for marketing communications and before-and-after photos

• Legitimate interest — to improve and protect our services and website

• Legal obligation — to meet regulatory or insurance requirements

 

You may withdraw consent at any time for marketing or photography without affecting your ability to continue treatment.​

 

Before-and-After Photography

 

Clinical progress photographs may be taken to monitor treatment results. These are kept securely and used only for your treatment record unless you give separate optional consent for marketing use.

 

Declining marketing consent will never affect your ability to receive treatment.

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Sharing Your Information

 

We never sell, rent or trade your personal information. We may share information only with:

 

• Secure booking, payment and communication systems

• Insurance and regulatory bodies where legally required

• Legal authorities if required by law

 

These parties may access your data only to perform their professional services for us and must protect it to the same standard.

 

Data Security

 

We take careful steps to protect your data from loss, misuse and unauthorised access.

Treatment notes and consultation forms are stored securely, and access is restricted to trained personnel only.

 

Data Retention

 

We retain personal and treatment information only for as long as necessary to:

 

• Provide your services and aftercare

• Comply with regulatory and insurance requirements

 

Medical-style treatment notes and consultation forms are typically stored for up to 7 years, in line with UK insurance and legal standards.

 

You may request deletion earlier for non-treatment information (e.g., marketing data).

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Your Rights

 

You have the right to:

 

• Access the personal information we hold about you

• Request corrections if anything is inaccurate

• Request deletion of non-treatment data

• Object to marketing or withdraw consent at any time

• Request data portability

 

To make a privacy request, contact us at: redefinebodycontouring@gmail.com We respond as promptly and respectfully as possible.​

 

Cookies

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Our website uses cookies to support functionality and understand how visitors use our content.

For full details, please see our Cookie Policy.

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Age Restrictions

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Our services are for adults aged 18 years and over.

We do not knowingly collect information from anyone under 18.

 

International Transfers

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Some service providers may store data outside the UK. Where this applies, we ensure appropriate safeguards consistent with UK GDPR.

 

Updates to This Policy

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We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

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Last updated: 29 November 2025